Last Updated: March 2026

🚚 Free Shipping on All U.S. Orders — No Minimum. No Hidden Fees.

Where We Deliver

We ship to all addresses within the contiguous United States. We do not offer international shipping at this time.

Shipping Cost

Enjoy Free Standard Shipping on all orders — for both standard parcel and freight deliveries. No minimum order required.

Order Processing

All orders are processed within 1 business day (Monday–Saturday). Orders placed on Sunday or on a public holiday will be processed the next available business day.

You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

Delivery Details

Detail Standard Items Freight Items
Handling Time 1 business day (Mon–Sat) 1 business day (Mon–Sat)
Transit Time 1–3 business days 3–7 business days
Order Cut-off Time 11:00 PM CST (UTC−6) 11:00 PM CST (UTC−6)
Carriers UPS, FedEx Freight carrier (assigned by location)

Oversized & Freight Items

Some of our larger products — including gazebos, pergolas, riding lawn mowers, and generators — must be shipped by freight carrier. These orders typically arrive within 3–7 business days after dispatch, depending on your location and the carrier.

What to expect with freight delivery:

  • You will receive a tracking number by email once your order ships.
  • The freight carrier will contact you to schedule a delivery appointment.
  • You must be present at the delivery address at the scheduled time.
  • Delivery is to your curb or driveway — not inside your home or garage.
  • Inspect the packaging before signing. Note any visible damage on the delivery receipt and take photos. Signing without noting damage may affect your ability to file a damage claim.

If your freight order arrives damaged, email us at Contact@lansaro.com with your order number and photos. Do not assemble the product. We will arrange a replacement or full refund at no cost.

Multiple Shipping Addresses

We do not support multiple shipping addresses within a single order. To ship to multiple destinations, please place separate orders.

Shipping Restrictions

  • We ship within the United States only. International shipping is not available.
  • P.O. Box delivery is not available for freight orders. A physical street address is required.

Order Status & Tracking

Once your order ships, you will receive a confirmation email with your tracking number. Please allow up to 48 hours for tracking updates to appear in the carrier's system.

You can also check your order status anytime on our Order Status page.

If your order has not arrived within 7 business days of the estimated delivery date, please email us at Contact@lansaro.com with your name and order number.

Returns & Exchanges

We accept returns within 90 days of delivery for both defective and non-defective items. No restocking fees. We provide a prepaid return label on all approved returns.

If your item arrives damaged or defective, email us with your order number and a photo. We will resolve it at no cost to you.

For full details, visit our Refund & Return Policy.

Customer Support

We're available for any inquiries.

📍 Address: 1535 NW 36th St, Newton, KS 67114, USA
✆ Phone: +1 (316) 288-2645
✉ Email: Contact@lansaro.com

🕐 Business Hours
Mon – Sat: 9:00 AM – 5:00 PM (CST)
Sunday: Closed