Last Updated: March 2026

Customer Satisfaction Guarantee

At Lansaro, your satisfaction is our priority. If something isn’t right with your order, we are here to make it right.

Return Eligibility

You can return an item within 90 days from the delivery date. To qualify:

  • We accept returns of both defective and non-defective products
  • Items must be new or in like-new condition

How to Request a Return

  • Contact Us First: Reach out at Contact@lansaro.com or +1 (316) 288-2645. If your item is damaged or defective, include clear photos and a short description.
  • Wait for Instructions: We will review your request and provide return instructions. Please do not ship items back without approval.
  • Return the Item: Once approved, ship the item using a trackable and insured method. A valid tracking number is required.
  • Return Method: By mail to our warehouse or at an approved drop-off location.

Return Shipping Costs

  • Defective, damaged, or incorrect items: We cover all return shipping costs and provide a prepaid return label.
  • Change-of-mind returns: We provide a prepaid return label on all approved returns.
  • All approved returns are eligible for a full refund with no restocking fees.

Refund Process

  • Returns are inspected within 72 hours after arrival
  • Refunds are processed within 7 business days
  • Refunds are issued to the original payment method
  • Original shipping costs are included in the refund

Wrong or Damaged Items

  • If your item arrives damaged, defective, or incorrect, contact us with photos
  • No need to return the item in some cases — we may issue a replacement or full refund

Full Return Policy

For complete details, please review our Return Policy.

Warranty & Replacement

For warranty claims or product replacements, please visit our Warranty & Replacement Policy.

Contact Information

📍 Address: 1535 NW 36th St, Newton, KS 67114, USA

✆ Phone: +1 (316) 288-2645

✉ Email: Contact@lansaro.com

🕒 Business Hours

Monday – Saturday: 9:00 AM – 5:00 PM

Sunday: Closed